Reference

daun123 Legal terms for your account

Our Legal page explains how daun123 handles account access, wallet records, cookies and requests to change your details.

Account accessData requestsIndonesia terms
daun123 daun123 Legal terms for your account
POLICY HELP

Three ways to ask about Legal

A clear contact path helps you resolve a policy question without sending account details through an unrelated route.

Account access desk Ask about phone verification, eligibility or a locked account through the account help panel.
Wallet status path For a DANA, OVO, GoPay or QRIS record, open the cashier status path and…
Legal request form Use our policy request form to ask for a copy, correction or removal of…
DATA PRACTICES

How we apply these Legal terms

We apply this policy through practical account controls rather than vague promises. Phone verification helps us connect a request to the right account, while wallet and transaction references help us separate one…

Data collection

We collect account details needed for access, phone verification and transaction matching. When you use DANA, QRIS or bank transfer, the related reference may be retained with your account record.

Cookie choices

Cookies can help keep your session connected while you move from login to the lobby. You can ask our policy desk which cookie category relates to your visit and request a change where applicable.

Account security

Keep your phone access and login details private. If a sign-in or wallet status looks unfamiliar, contact the account access desk so we can check the record before further account activity.

Retention period

We retain selected account, verification and transaction records for the period needed for account administration, dispute handling and legal duties. Ask us which retention rule applies to your specific record.

Changing your details

To correct a phone number or profile detail, send the request through the policy form. We may ask for verification before changing data that controls account access or wallet matching.

Request ownership

Our policy desk handles requests about access, copies, corrections and eligible deletion. Include your account phone number, request type and preferred reply path; we will assess it where local law permits.

Answers before you open an account

These Legal answers focus on the account decisions Indonesian customers usually want clarified first. We explain how daun123 treats access, records, cookies and contact requests, while keeping every eligibility decision subject to local law. If your question concerns a particular DANA, QRIS or bank transfer reference, use the wallet status path with that reference ready.

It explains account access, phone verification, wallet records, cookies, data retention and policy requests. It also states that access depends on local law and may vary according to your location and eligibility.

Yes. Access depends on local law. Before you open an account, we may check your phone verification status and location-related eligibility, and we will not describe access as available where local law does not permit it.

We may retain the transaction reference, account link and status needed to match a DANA or QRIS activity. We do not need your wallet PIN for a policy or status request.

Send a request through our Legal request form with the phone number linked to your account and the records you want copied. We may verify ownership before releasing account or transaction data.

You can request a correction through the policy form. Because the phone number supports account access and verification, we may require an account check before changing it.

Cookies can keep your login session connected and help remember page settings. Ask our policy desk about a cookie category or request a change where the applicable Legal terms allow it.

Use the account access desk for verification or eligibility, the wallet status path for DANA, OVO, GoPay, QRIS or bank records, and the policy form for data copies or corrections.