Reference

daun123 Privacy Policy for Your Account

Our daun123 Privacy Policy explains how we handle the details connected with your account, wallet activity and device access.

Account dataWallet recordsDevice accessPolicy choices
daun123 daun123 Privacy Policy for Your Account
CONTACT PATHS

Where to Ask About Your Data

A clear contact route helps you resolve a privacy question without repeating your account story.

Account help Use the account help path to ask for a copy, correction or deletion review.
Payment receipt For a wallet status question, include the relevant DANA, OVO, GoPay or QRIS receipt…
Device concern Tell us when an unfamiliar phone or browser appears in your sign-in activity.
SIX DATA CONTROLS

Six Controls Behind Your Privacy

Our privacy process follows the actions you take: opening an account, verifying a phone contact, checking a wallet status or returning from a mobile browser.

Account details

We use your submitted account details to create access, confirm phone verification and answer account questions. Keep your contact details current so we can match a privacy request to the correct record.

Wallet references

DANA, OVO, GoPay, QRIS, bank transfer and virtual account references help us reconcile payment status. We do not ask for your wallet password or retain it as part of this process.

Cookies

Cookies and similar browser storage can remember a session, support security checks and keep your selected path available. Clearing them may require you to sign in and verify your phone again.

Mobile security

On mobile, we may record browser, device and connection signals around sign-in. These signals help us identify unusual access while the lobby remains available through your mobile browser.

Retention period

We keep account, payment and security records only as long as needed for the stated service purpose, dispute handling, fraud checks or applicable legal duties, then remove or restrict them.

Changes and requests

If we change this Privacy Policy, we publish the revised wording on this page. You can ask what we hold, request a correction or ask about removal through account help.

Privacy Questions Before Account Access

These answers address the questions we hear before an account is opened or a wallet is connected. They cover the daun123 Privacy Policy, mobile access, payment records, account requests and local availability so you can decide what details to provide.

It covers account details, phone verification, device signals, cookies, wallet references, support records, retention and requests to access or correct your data. It applies to your use of the service where local law permits.

No. Our Privacy Policy uses payment references and status details for DANA, OVO, GoPay and QRIS, but your wallet password stays with the payment service and is not requested through our account path.

Phone verification connects a real account request to the correct account holder and helps protect sign-in activity. We may use its status when you ask for account data or report an unfamiliar device.

It can include browser type, device signals, connection details and sign-in timing. We use these details to maintain a session, identify unusual access and investigate a security question, including on a mobile browser.

Send the request through account help and describe the specific record that needs correction. We may ask for your verified phone contact or another account step before changing account-linked data.

We retain payment references for the period needed to reconcile DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, handle disputes and meet applicable legal duties, then restrict or remove them.

Yes. Ask through account help for details about cookies and browser storage linked to your session. Clearing cookies can sign you out and may trigger phone verification the next time you return.